Recognition across innovation, AI, technology leadership, entrepreneurship, and invention.

From being named an IBM Distinguished Engineer to receiving the Stevie Award for Most Innovative Woman of the Year in Technology, my career has been defined by building what comes next and turning emerging technology into measurable real-world impact.

Awards & Recognition

For nearly four decades, I have been recognized for innovation, technology leadership, entrepreneurship, invention, and the ability to turn emerging technologies into meaningful business and human impact.

2025

Top 30 Contact Center Leaders to Follow — CX Network
Recognized among CX Network’s Top 30 Contact Center Leaders to Follow for leadership at the intersection of artificial intelligence, customer experience, and contact center transformation.

2024

75 Innovative Leaders in AI — PolyAI
Named among 75 innovative leaders using artificial intelligence to transform customer experience and drive business innovation.

2023

Changemaker in AI — Women Leaders in Data & AI
Recognized by Women Leaders in Data & AI for leadership and contributions advancing artificial intelligence and its application in business.

2022

50 Leaders Transforming Contact Centers — Customer Service Innovators
Recognized as one of 50 leaders transforming customer service and contact centers through technology, innovation, and new operating models.

2021

Stevie Award — Most Innovative Woman of the Year in Technology
Awarded the Stevie Award recognizing women leaders who have initiated, developed, or launched significant technology innovations.

2016

Global Excellence Award — Genpact
Received the Global Excellence Award for the Neural Intelligence Platform™ and Neural Chat™, innovations created with my team to advance cognitive computing and intelligent customer engagement.

IBM Distinguished Engineer

IBM Distinguished Engineer — Top Technical Distinction
Awarded one of IBM’s highest technical distinctions in recognition of technical contribution and leadership, an honor held by fewer than 1% of IBM employees.

IBM Invention Recognition

IBM Plateau Invention Achievement Award
Recognized by IBM for invention achievement associated with multiple patents and innovative technology solutions.

2008

Outstanding Women in Business Award — Denver Business Journal / NAWBO
Recognized for innovation, entrepreneurship, professional accomplishment, community leadership, and contributions to the Denver business community.

Business & Entrepreneurial Recognition

The Wall Street Journal — “Best Overall,” CoffeeCakes.com
CoffeeCakes.com was recognized by The Wall Street Journal as “Best Overall,” including recognition for ease of navigation and on-time product delivery.

Internet Retailer Top 500 — CoffeeCakes.com
Built CoffeeCakes.com into an Internet Retailer Top 500 company during the early evolution of e-commerce.

Top Service Five-Star Award — CoffeeCakes.com
Received a customer-rated Top Service Five-Star Award for exceptional service and quality.

Leadership & Professional Honors

IBM Academy of Technology Chairperson
Selected to chair IBM’s Academy of Technology, one of the company’s most senior technical leadership communities.

Member — IBM Academy of Technology
Selected as a member of IBM’s global technical leadership community.

IBM Colorado Senior Location Executive
Served as a senior IBM executive representing the company and its leadership community in Colorado.

Member — IBM IT Architect Certification Board
Selected to serve on IBM’s IT Architect Certification Board.

Elected Co-Chair — IBM Academy Colorado Technical Vitality Council
Elected to help lead and develop IBM’s technical community in Colorado.

Executive Co-Chair — Native American and Canadian Aboriginal Executive Council, IBM
Held an executive leadership role supporting IBM’s diversity and leadership community.

Founding Member — IBM Service-Oriented Architecture Center of Excellence
Selected as a founding member of IBM’s Service-Oriented Architecture Center of Excellence.

IBM Executive Service Corps — Smarter Cities Challenge, Cape Town
Selected to participate in IBM’s Executive Service Corps Smarter Cities Challenge in Cape Town, South Africa, working with civic leadership on complex urban challenges.

Earlier Career Recognition

President’s Club Nominee — U S WEST
Nominated to President’s Club for work as Lead Internet and e-Business Architect.

Individual Merit Award — U S WEST
Received an Individual Merit Award for drive and dedication.

Certificate of Merit — Outstanding Team Leadership
Recognized for outstanding team leadership while leading a UNIX systems administration organization.

Special Recognition — Enterprise UNIX Environment
Recognized for creating a stable UNIX development environment spanning more than 1,000 workstations across 14 states.

Special Technical Recognition — Tandem Computers
Received special recognition for improving the performance, reliability, and resilience of critical computing infrastructure.

Scholarship — American Society of Photogrammetric Engineering & Remote Sensing
Awarded an academic scholarship while studying Computer Science and Geographic Information Systems at the University of Colorado Boulder.